Terms of Service

The agreement between you and Luvia for using the app and services.

Effective date: April 22, 2026 · Last updated: April 22, 2026

These Terms (“Terms”) form a binding agreement between you and Luvia (“Luvia”, “we”, “us”) governing your use of the Luvia Android application (package com.kuddusclank.luvia) and related services hosted at luvia.page (together, the “Service”). Please read them carefully. By installing, signing in to, or using Luvia you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 13 years old (or the equivalent minimum age in your country, whichever is higher) to use Luvia. If you accept these Terms on behalf of a company or other organisation, you confirm you have authority to bind that entity, and “you” in these Terms refers to that entity.

2. Your account

• You may sign in with Google, email + password, passkey (when available), or as an anonymous guest. Each signed-in account is unique to you.
• You are responsible for keeping your credentials secure. Do not share your password or let anyone else access your account.
• You must provide accurate information when signing up and keep it up to date.
• Notify us at abdulquddusakanbi42@gmail.com immediately if you suspect unauthorised access.
• You can delete your account at any time from Settings → Account & sign-in → Delete account. Deletion is soft for 30 days (you can restore by signing in and confirming), then permanent.

3. The Service and changes to it

Luvia is a personal knowledge and productivity app with modules for notes, document reading, flashcards, collaboration, and optional AI-assisted writing and Google Workspace integrations (Drive, Calendar, Tasks, Contacts, Gmail). Availability of individual features may depend on your subscription tier, the consent you grant for each integration, the device you use, and Remote Config rollout state.

We may add, change, or remove features of the Service at any time to improve it, fix problems, meet legal requirements, or respond to business conditions. For material reductions to the Service we will give you reasonable advance notice (for example, in-app announcement and email to paying users). If a change we make materially reduces the value of a paid subscription, you may cancel and request a pro-rated refund of the unused portion, as described in Section 7.

4. Your content

4.1 You own your content

Any notes, documents, flashcards, annotations, tasks, calendar entries, ink drawings, workspaces, databases, or other content you create or upload using Luvia (“Your Content”) remains your property.

4.2 Licence you grant us

To provide the Service to you, you grant Luvia a worldwide, non-exclusive, royalty-free licence to host, store, transmit, display, reproduce, and modify Your Content strictly to the extent necessary to operate and improve the Service on your behalf. For example: storing your notes on our backend so they appear on your other devices, generating thumbnails of a document you opened, or transmitting Your Content to a Stakeholder Portal recipient you shared it with. We do not use Your Content for advertising. We do not sell Your Content. We do not use Your Content to train generalised AI or machine-learning models.

4.3 Responsibility

You are responsible for Your Content and for having the rights to upload it. Do not upload anything you do not have the right to share. Do not upload anything that infringes copyright, contains malware, violates privacy, or breaks the law in any jurisdiction where you use Luvia.

4.4 Sharing by you

When you share a note via a Stakeholder Portal link, add someone to a Shared Workspace, or invite a collaborator, you are directing Luvia to make that content accessible to the people you named. That sharing is initiated by you and revocable by you.

4.5 AI features

When you use AI features (summarisation, proofread, rewrite, flashcard generation, Ask your notes), we send the specific portions of Your Content you invoke the feature on to the AI provider that powers the feature. Providers are listed in our Privacy Policy. Providers process your input only to return a result and do not use it to train their own models, per the applicable enterprise data-processing addenda.

5. Acceptable use

You agree not to use Luvia to:

• Break the law or help anyone else do so.
• Harass, threaten, defame, dox, or harm another person.
• Upload, store, or distribute content that is illegal, hateful, sexually exploits minors, promotes self-harm, or incites violence.
• Probe, attack, reverse-engineer, or interfere with our infrastructure or the normal operation of the Service, including attempting to bypass rate limits, feature gates, or App Check.
• Extract data from the Service using automated means, other than as expressly permitted (e.g. your own in-app export of Your Content).
• Impersonate anyone or misrepresent your affiliation with any person or organisation.
• Share your account credentials, sell access to Luvia, or grant anyone else access to paid features you are not licensed to redistribute.
• Circumvent any technological protection measures we use.

We may suspend or terminate accounts we believe in good faith have violated these Terms (Section 11).

6. Third-party services and integrations

Luvia integrates with third-party services including Google Workspace (Drive, Gmail, Calendar, Tasks, Contacts), Google Play Billing, and Firebase. Your use of those services is governed by the providers’ own terms (for example, Google’s Terms of Service and Google Play Terms). We are not responsible for the availability, content, or practices of third-party services, and we cannot guarantee that every integration will work if a provider changes its API or revokes your grant.

7. Subscriptions, trials, cancellation, refunds

7.1 Tiers

Luvia offers a free tier with core features, and paid tiers (Pro and, in the future, Team) that unlock premium features as described in the app. Prices and included features are shown inside the app before you purchase and may vary by region.

7.2 Billing through Google Play

All paid subscriptions and one-time upgrades are purchased, billed, and managed through Google Play. By purchasing, you also accept the Google Play Terms of Service. Luvia receives only a purchase token and subscription state from Google Play; we do not store your payment instrument.

7.3 Auto-renewal

Subscriptions auto-renew at the end of each billing period unless cancelled at least 24 hours before the renewal date. Manage renewal from your Google Play subscription page. When you cancel, your Pro access runs until the end of the paid period.

7.4 Free trials

Some plans may offer a free trial. If you do not cancel before the trial ends, your subscription begins and will be charged by Google Play. We will surface the trial expiry date in the app.

7.5 Price changes

We may change subscription prices with reasonable notice (at least 30 days by in-app announcement and, for subscribers, by email). Your existing paid period remains at the price you bought. If you continue after the price change takes effect, you accept the new price; if you cancel before it does, your subscription ends at the end of the current period and is not renewed.

7.6 Refunds

Refund requests are handled by Google Play under its applicable refund policies. Visit Google Play Help to request a refund. We will honour additional refunds required by local consumer law (for example, the 14-day cooling-off period for EEA consumers). Contact us at abdulquddusakanbi42@gmail.com if Google Play declines a refund you believe you are entitled to.

8. Our intellectual property

Luvia, the Luvia name and logo, the app source code, the app’s visual design, and all trade secrets, patents, trademarks, and other intellectual-property rights in the Service are owned by Luvia (and where applicable, our licensors). Nothing in these Terms transfers any of those rights to you. We grant you a personal, revocable, non-transferable, non-sublicensable licence to use the Service for personal or internal business use, in accordance with these Terms.

9. Feedback

If you send us feedback, suggestions, or bug reports, you grant us a perpetual, irrevocable, royalty-free licence to use that feedback to improve Luvia. You are not entitled to compensation for feedback. We are not obligated to act on any feedback.

10. Privacy

Our Privacy Policy explains how we collect, use, protect, and share information about you. By using the Service you also agree to the Privacy Policy.

11. Termination

• By you. You can stop using Luvia at any time. To fully remove your data, use Settings → Account & sign-in → Delete account.
• By us for cause. We may suspend or terminate your access if we reasonably believe you have violated these Terms, if required by law, or if continued provision of the Service to you would cause substantial harm to other users or to Luvia. Where practical we will notify you first and give you a chance to cure the violation.
• For paid subscriptions. If we terminate for cause we may withhold a pro-rated refund of the unused period. Otherwise, we will refund the unused portion.
• Effect. Sections that by their nature should survive termination (ownership, disclaimers, liability limits, governing law, indemnification) will survive.

12. Disclaimer of warranties

The Service is provided “as is” and “as available”. To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, secure, or that any data will not be lost or corrupted. You are responsible for your own backups. If you live in a jurisdiction that does not permit certain warranty disclaimers, the disclaimers above apply only to the fullest extent permitted by that jurisdiction.

13. Limitation of liability

To the maximum extent permitted by law, neither Luvia nor its officers, employees, suppliers, or licensors will be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or related to these Terms or your use of the Service, even if we have been advised of the possibility of such damages.

Our total aggregate liability for any claim arising out of or related to these Terms or the Service will not exceed the greater of (a) the amount you paid Luvia for the Service in the 12 months preceding the claim, or (b) one hundred US dollars ($100). Some jurisdictions do not allow the limitation or exclusion of liability for certain damages; in those jurisdictions the above limits apply only to the fullest extent permitted. Nothing in these Terms limits liability for death, personal injury caused by negligence, fraud, or any other liability that cannot be excluded by applicable law.

14. Indemnification

You will defend, indemnify, and hold harmless Luvia from any claim, demand, loss, liability, damage, or expense (including reasonable legal fees) arising out of: (a) Your Content; (b) your use of the Service in violation of these Terms or applicable law; or (c) your infringement or violation of any right of another person or entity. We will notify you promptly of any such claim and cooperate in the defence at your expense.

15. Governing law and disputes

These Terms are governed by the laws of the jurisdiction where Luvia is headquartered, without regard to conflict-of-laws principles, except where mandatory local consumer-protection law applies. Any dispute arising out of or related to these Terms or the Service will be brought exclusively in the courts of that jurisdiction, except that you may bring small-claims actions in your local court where local law requires.

If you live in the European Economic Area, the United Kingdom, or Switzerland, nothing in these Terms deprives you of the benefit of any mandatory provisions of the law of your country of residence, including the ability to pursue your case in the local courts of that country.

16. Export and sanctions

You may not use or export the Service in violation of export-control laws of the United States or any other applicable jurisdiction. You represent that you are not located in, under the control of, or a national or resident of any country subject to US government embargo, or listed on any US Treasury OFAC sanctions list.

17. Changes to these Terms

We may update these Terms as the Service evolves. When we do, we will post the updated version here and update the “Last updated” date. For material changes, we will give at least 30 days’ notice in-app and, where required, by email. Your continued use of the Service after a change takes effect constitutes acceptance of the updated Terms. If you do not agree to the changes, stop using the Service and delete your account.

18. General

• Entire agreement. These Terms and our Privacy Policy are the entire agreement between you and Luvia regarding the Service and supersede any prior agreement.
• No waiver. Our failure to enforce a right is not a waiver of that right.
• Severability. If any provision is held unenforceable, the rest remains in effect and the unenforceable part will be modified to the minimum extent necessary.
• Assignment. You may not assign these Terms without our written consent. We may assign them to a successor as part of a merger, acquisition, or sale of assets.
• Force majeure. We are not liable for delays or failures caused by events outside our reasonable control.
• Relationship. These Terms do not create an agency, partnership, joint-venture, or employment relationship.
• Notices. We may give notices to you by in-app message, push notification, or to the email on your account. You may give us notice at abdulquddusakanbi42@gmail.com.

19. Contact

Questions about these Terms: abdulquddusakanbi42@gmail.com.

© 2026 Luvia. This document is maintained alongside the application source at apps/web/static/terms.html. Report typos or inaccuracies by email.